About Kat
I have over 20 years of experience helping companies make strategic decisions around customer growth, engagement, and retention across a variety of channels and touch points.
Specializing in experience strategy for emerging technologies, my strengths include mixed method research, collaborative ideation, and end-to-end product visioning.
I can help you discover winning ideas, strong product experiences, and robust delivery roadmaps through proven design processes that align teams around customers’ needs, industry trends and business objectives.
By cultivating positive, trusted environments, I encourage teams to explore, grow, and do their best work.
My Approach
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Mixed Method Research
Human-centered research methods discovering customer needs and validating product direction.
I applied various research methods to explore Personalized Borrowing for Chase Bank.
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Collaborative Ideation
Dynamic, thoughtful facilitation that brings teams together to do their best work.
I led the design workstream, collaborating closely with product and engineering to ship Microsoft’s Mesh for Teams Spatial Audio.
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Strategic Visioning
Impactful product visions built on customer insights, market analysis and team alignment.
I led the experience strategy for Chase Bank’s Next-Gen Privacy tools.
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Team Building
Creating team alignment and energy through learning and shared experiences.
I developed and globally launched the Visual Literacy Program for Accenture’s Advanced Analytics team.
Words of Appreciation
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“I can't emphasize enough how wonderful Kat is to work with.
Someone who can design beautifully and holistically, think strategically, and lead design teams - Kat is the complete package.”
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“Kat is laser-focused on the user, adeptly laying out the customer journey.
She ensures the team meets customers’ needs every step along the way.”
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“I always turn to Kat when I need expert design opinions. Anything Kat touches instantly shines brighter.
Her extensive experience is something I continually learn from.”
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“As my mentor, Kat has been instrumental in shaping my growth as a designer.
She encouraged me to think critically, explore new ideas, and grow in my own way.”